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Training and Support

Available to all customers, online training videos and instruction documents walk you through various aspects of running your ecommerce web site.

Training videos open in a separate window and require a computer with sound capability:

Introduction and soundcheck

Adding a category

Managing customer orders

Adding a new product

Updating and adding currencies

Adding a new product manufacturer

Article Manager - the basics

Adding product attributes (size, colour etc.)

Article Manager - additional features

Moving products between categories


Managing special offers

PDF training documents open in a separate window and require Adobe Acrobat Reader to be installed - Click here to download adobe reader:

How your site calculates shipping

How the quantity discount plug-in works

How to upload your products to Google Shopping

What the buttons on the WYSIWYG text editor do

Guide to writing for the webWords & Pictures - Promoting your products and your business


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